Virtual assistance
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Tailor-made after-sales service, designed to respond effectively to all your customer needs.
Say goodbye to long hours spent answering your customers e-mails!
If you’re looking for quality after-sales service without sacrificing valuable time, look no further.
Let us automate this task for you, allowing you to concentrate fully on growing your agency or store.
Free yourself from the burden of customer service and focus on the essentials of your business, while ensuring an exceptional customer experience.
E-mail support
Complete management of customer inquiries via email, providing clear, personalized responses aligned with your brand identity, while ensuring optimized response times.
Social Media Responses
Handling private messages and comments across social media platforms (Instagram, Facebook, etc.) to ensure responsive, professional, and consistent communication on all channels.
Days & Working Hours
Days and working hours are defined according to your needs and business activity, ensuring coverage tailored to your request volume and responsiveness expectations.
Languages Supported
Customer support available in French, English, and Spanish, allowing you to efficiently assist both local and international clients.
Tools and Technologies Used
We use advanced artificial intelligence and writing assistance tools to ensure fast, consistent, and high-quality responses:
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AI: ChatGPT, Botowski, Writesonic
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Language optimization: LanguageTool
These tools are combined with human supervision to guarantee a reliable, natural, and customer-focused support service.